Fees and Payment
For information about fees please contact us by phone or email
Fees are due at the end of each session.
Missed or late appointments
Your appointment time has been reserved especially for you, which prevents others from accessing services. Therefore, 24 hours cancellation notice is required or a no show fee equivalent to the full session fee will be charged.
Clients arriving more than 20 minutes late will be considered to have missed their appointment and a no show fee equivalent to the full session fee will be charged.
1. Extended health care plans
Many extended health benefits plans (e.g., Blue Cross, Sunlife, ManuLife, Great West Life, etc.) will reimburse you for the services of a Registered Clinical Counsellor (RCC) as well as a Registered Dietitian (RD), Check your plan’s details to see if you are eligible.
If your plan covers counselling or dietetic services, you will pay for the cost of your session and receive a receipt which you can then submit to your extended heath care provider for reimbursement.
2. Employee assistance programs (EAP)
Many clients have EAP coverage for counselling through their employer. Ask your counsellor and/or dietitian if she is an approved provider for your specific EAP company.